66fb Privacy Policy

1. Introduction

1.1 66fb is an online betting and gaming platform serving players based in Bangladesh. As part of delivering our services, we necessarily collect and process certain personal information about the individuals who use our platform.

1.2 We take our responsibility as a data handler seriously. This Policy is written in plain, professional English to ensure that every player understands exactly how their information is used. We have intentionally avoided overly technical language where possible.

1.3 This Policy applies to all personal data collected through the 66fb website at 66fb.io, any associated mobile-optimised pages, and communications we send to you by email or through in-platform notifications. It applies regardless of the device you use to access the platform.

1.4 This Policy should be read alongside our Terms & Conditions, which govern the broader contractual relationship between you and 66fb, and our Responsible Gaming policy, which describes how we use data to support safer gambling.

2. Data Controller

2.1 For the purposes of this Policy, the data controller — the entity responsible for determining the purposes and means by which your personal data is processed — is 66fb, operating the platform at 66fb.io.

2.2 If you have any questions about how your personal data is handled, or if you wish to exercise any of the rights described in Section 11 of this Policy, you can contact the 66fb data team using the contact details set out in Section 15.

3. Data We Collect

3.1 The following table sets out the categories of personal data that 66fb may collect from players during registration, account use, and verification processes.

3.2 We do not collect special-category personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) except where you voluntarily disclose such information in the context of a responsible gaming self-exclusion request or support communication. In such cases, the data is used solely for the purpose for which it was provided.

4. How We Collect Data

4.1 Directly from you: When you create an account, submit identity documents, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you provide personal data to us directly.

4.2 Automatically: When you access and use the 66fb platform, we automatically collect technical and behavioural data through the use of cookies, server logs, and similar tracking technologies. Please refer to Section 7 for full details on our use of cookies.

4.3 From third-party service providers: We may receive data about you from identity verification partners, payment processing providers (such as the operators of bKash, Nagad, and Rocket), and fraud-detection services. This data is used only for the purposes described in this Policy.

5. Legal Basis for Processing

5.1 66fb processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing is required to fulfil the contract between you and 66fb, including account management, payment processing, and service delivery.
• Legal obligation: Processing is necessary to comply with applicable legal requirements, including anti-money-laundering (AML) obligations and know-your-customer (KYC) regulations.
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, and responsible gaming monitoring, provided those interests are not outweighed by your rights and interests.
• Consent: Where we rely on consent as the legal basis for processing — for example, sending you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. How We Use Your Data

6.1 66fb uses the personal data we collect for the following purposes:

• Creating, maintaining, and securing your account on the 66fb platform.
• Verifying your identity and age in accordance with our 21+ player eligibility requirements.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels.
• Detecting and preventing fraudulent activity, collusion, money laundering, and unauthorised account access.
• Monitoring betting patterns to identify potential problem gambling behaviour and to provide responsible gaming interventions where appropriate.
• Providing customer support and responding to your queries and complaints.
• Sending you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• Sending promotional communications about bonuses, offers, and new features — only where you have provided consent or where we have a legitimate interest to do so.
• Conducting internal analytics to understand how the platform is used and to improve our products and services.
• Complying with applicable legal obligations and responding to lawful requests from regulatory or law enforcement authorities.

6.2 We will not use your personal data for any purpose that is materially different from those listed above without first informing you and, where required, obtaining your consent.

7. Cookies & Tracking Technologies

7.1 66fb uses cookies and similar technologies (including session tokens and local storage) to support the operation of the platform and to improve your experience as a player.

7.2 The following types of cookies may be set when you use the 66fb platform:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and use the platform. This information helps us identify and fix usability issues and improve the overall experience.
• Preference cookies: Used to remember your platform settings, such as display language and notification preferences, across sessions.
• Fraud prevention cookies: Used in conjunction with our fraud detection systems to identify suspicious behaviour patterns and protect player accounts.

7.3 You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 66fb platform. Essential cookies cannot be disabled without logging out of the platform.

8. Sharing Your Data

8.1 66fb does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary financial data with payment service providers (including bKash, Nagad, Rocket, and Upay operators, as well as Visa and Mastercard networks) to facilitate deposits and withdrawals.
• Identity verification partners: We share identity documents and personal details with regulated KYC/AML service providers who verify the authenticity of documents and confirm player eligibility on our behalf.
• Fraud prevention services: We may share technical and behavioural data with third-party fraud-detection platforms to identify and prevent fraudulent activity.
• Legal and regulatory authorities: We will disclose personal data to law enforcement, regulatory bodies, or courts where we are required to do so by applicable law, a court order, or a lawful regulatory request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 66fb business, player data may be transferred to the acquiring entity as part of the transaction, subject to the acquiring entity being bound by equivalent data protection obligations.

8.2 All third-party service providers who receive your personal data are required by contract to process that data only for the purposes for which it was shared, to maintain appropriate security standards, and to comply with applicable data protection laws.

8.3 66fb does not transfer your personal data to countries outside Bangladesh except where necessary to engage the payment and identity verification partners described above. In all cases, such transfers are subject to appropriate contractual safeguards.

9. Data Retention

9.1 We retain your personal data for as long as your account with 66fb remains active and for a period thereafter as required to fulfil the legal, regulatory, and business purposes described in this Policy.

9.2 Specific retention periods applicable to common data categories are as follows:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in line with AML and record-keeping obligations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction.
• Betting and gaming history: Retained for a minimum of three (3) years from the date of the wager.
• Support and communications data: Retained for a minimum of two (2) years from the date of the last communication.
• Technical and session data: Retained for up to twelve (12) months, after which it is aggregated or anonymised.

9.3 Once the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for analytical purposes.

10. Security Measures

10.1 66fb employs a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 66fb platform.
• Encryption at rest for sensitive data fields, including identity documents and payment details.
• Role-based access controls that limit access to personal data to authorised personnel only, on a strict need-to-know basis.
• Regular security audits and penetration testing of the platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Automated monitoring systems that detect and alert on suspicious access patterns in real time.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 66fb will notify affected players promptly and take immediate remedial action to contain and mitigate the breach.

11. Your Rights

11.1 As a player on the 66fb platform, you have the following rights with respect to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data we hold about you is corrected or completed.
• Right to erasure: In certain circumstances, you have the right to request that we delete your personal data. This right is subject to our legal obligations to retain certain data as described in Section 9.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while we investigate a rectification request.
• Right to data portability: Where processing is carried out on the basis of consent or contractual necessity and by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where it is carried out on the basis of our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

11.2 To exercise any of the rights listed above, please contact the 66fb data team using the contact details in Section 15. We will respond to all legitimate requests within thirty (30) days. Complex or multiple requests may take longer, in which case we will notify you of the extended timeframe.

11.3 We will not charge a fee for exercising your data rights in normal circumstances. If a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or refuse to respond.

12. Third-Party Links

12.1 The 66fb platform may, from time to time, contain references to or integrations with third-party services such as payment gateways. While 66fb takes care to work only with reputable partners, we have no control over and accept no responsibility for the privacy practices of any third-party service.

12.2 Once you leave the 66fb platform and interact with a third-party service — for example, to authenticate a bKash or Nagad payment — you are subject to that third party's own privacy policy. We encourage you to review the privacy documentation of any third-party service you use in connection with your 66fb account.

13. Children & Minors

13.1 The 66fb platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21, you must not access, register on, or use the platform in any way.

13.2 If 66fb becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be subject to investigation before any refund is considered.

13.3 If you believe that a minor has registered on the 66fb platform, please notify us immediately using the contact details in Section 15 so that we can investigate and take appropriate action.

14. Policy Updates

14.1 66fb reserves the right to update or modify this Privacy Policy at any time. The "last updated" date at the top of this page will reflect the most recent revision.

14.2 Where changes to this Policy are material — meaning they significantly affect how your data is collected, used, or shared — 66fb will notify registered players via the email address on their account or through a prominent in-platform notification, no less than fourteen (14) days before the changes take effect.

14.3 Your continued use of the 66fb platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and request account closure through the support team.

14.4 We recommend that you review this Privacy Policy periodically to stay informed about how 66fb protects and uses your personal data.

15. Contact Us

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 66fb handles your personal data, please contact the support team using the details below.

Email: [email protected] (plain text — not a link)

Live Chat: Available 24/7 via the chat widget on platform pages.

Operating Hours: Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.

15.2 When contacting us about a data rights request, please include your registered username and a clear description of your request so that we can respond efficiently. We aim to acknowledge all privacy-related enquiries within 48 hours of receipt.